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Our Family Business Serving FRANKFORD ONTARIO For Three Generations Since 1946 |
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Frankford Ontario |
1981 The Family Comes Home |
Evolution and Growth By 1981, son Chris Rose was an Electrical Engineer working for Bell Canada in Ottawa with new wife Jo-Anne, a Belleville native. Chris and Jo-Anne made the decision to forgo the big company city lifestyle and returned to their roots in the Quinte area. They joined the family hardware business in Frankford and worked alongside Bill and Pearl as the business continued to grow. Chris and Jo-Anne eventually took over the reins in July of 1988, operating for the first time as a corporation. Chris comments, "When my parents retired in 1988, our first priority was to not mess up a successful operation. With their absence on a daily basis and our continued growth we had to assemble an effective team of staff and put a number of new systems in place. My parents continued to provide active support in the store in the early years while we raised our own young family and to this day remain our mentors. Today there are about 9 of us running the business and we use computers extensively to maintain the stock levels. Indeed newcomers to the store often marvel at the range of stock in Rose Home Hardware and the quality of the shopping experience provided by the excellent staff. With pride Chris says, "Staff and stock are what I consider to be our two main assets. The other crucial component is our affiliation with Home Hardware. Our strength in today's tough retail world is in providing what people need in a quick, helpful way, at a great price."
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OUR HISTORY – A Second Generation |
In 1990 Rose Home Hardware purchased K&W Family Clothing when the Helms decided to retire. The Roses operated the clothing business for a short period until the two buildings were eventually joined. With the large department stores and malls now dominating the clothing market it was decided that the best use of the valuable new space was to fill it with additional hardware. Several of the clothing lines were phased out but Rose Hardware continues to carry a larger selection of dry goods and general merchandise than most hardware stores. Also for the first time in nearly two decades the Rose family got back into the major appliance business. In 1996 the former butcher shop building across from Rose Home Hardware was purchased. This permitted the relocation of a growing stock of Frigidaire, Westinghouse, and G.E. major appliances into a separate building |
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Also in 1996 Rose Home Hardware entered the flower business using a store-within-a-store approach called Home Florals. Although unusual for a hardware store to carry fresh flowers, the concept proved very successful and complimented the existing giftware and craft lines. |
Over the many years in business, Jo-Anne and Chris have volunteered considerable time and effort to community activities, including the Frankford & District Business Association, Soap Box Derby, Canoe Races, Quinte West Economic Development, Quinte West Planning Board, Frankford Splash Park, Frankford Tourist Park, Frankford Downtown Improvement, Christmas Fantasy of Lights, and Holy Trinity Cemetery Board. In 2006 the Rose Family was presented with a certificate of appreciation from the City of Quinte West in recognition of their business contributions to the community over a 60 year period. |